Privacy policy
Last updated November 11, 2026This explains what Hiyo collects, why, and who else sees it, in plain words.
Who is responsible
Hiyo is a service operated by Kojo LLC. Kojo LLC decides how the information described here is used and is responsible for it.
What we collect from you
The website or store link you paste. The email address you give us to see your results. Which ad or link brought you here, such as the campaign details in the address you arrived from. Your IP address, which we keep only as a scrambled value that cannot be turned back into the address, to stop abuse and limit free previews. If you buy a plan: your name and billing details, which Stripe collects and processes. We never see or store your full card number.
After you buy, we also keep what you tell us about your brand and your offer, and the messages Hiyo sends and receives for you.
What we read about your brand
When you paste a link, Hiyo reads that public page, such as your website, Steam, App Store, Google Play, itch.io or Kickstarter page, to understand your brand and products. For some pages, such as Kickstarter, a scraping service fetches the public page for us.
Creator information
Hiyo shows brands creators who match them. This information comes from third-party creator data providers and from the creators' own public profiles, and includes handles, follower counts, public posts and, for paying brands, public contact details. We use it only to match creators to brands and to contact them about brand deals.
If you are a creator and want your information removed or do not want to be contacted, tell us and we will remove you and stop contacting you.
How we use information
To run the free preview and show your matches, to email you your results and about your plan, to take payment, to contact creators for you, to prevent abuse, and to improve Hiyo. We measure how our ads perform, which is described below. We do not sell your personal information.
AI
Hiyo uses AI models to read brand pages, rank creators and draft messages. The page content and creator details needed for that are sent to our AI provider, Anthropic, to produce the answer.
Advertising and cookies
We use the Meta pixel to measure our own ads and to show Hiyo to people who may be interested. It records visits and actions such as entering your email or starting checkout, and shares them with Meta. You can limit this through your Meta ad settings and your browser. Stripe may set cookies on its checkout page for security and payment.
Who else handles your data
We use service providers to run Hiyo: Railway for hosting and our database, Stripe for payments, Anthropic for AI, Influencers Club for creator data, Apify for reading some public pages, Resend for sending email, and Meta for ad measurement. They process data for us under their own terms and privacy policies. We may also share information when the law requires it.
How long we keep it
We keep leads and preview results until you ask us to delete them. We keep billing records as long as the law requires. When a brand's plan ends, we keep its history for a reasonable period so the brand can come back, then delete it on request.
Your choices
You can ask to see, correct or delete the information we hold about you, or to stop receiving email from us. Depending on where you live, the law may give you further rights, and we will honour them. We do not direct Hiyo to children.
Email gregg@kojo.gg.
Changes
We may update this policy. The date at the top shows when it last changed, and we will tell you by email about a change that matters.